As announced in our latest Newsletter, we’re proud to officially launch the Videray Help Center—built to give you faster access to the knowledge, training, and support you need in one easy platform. This is more than a support page—it’s a complete ecosystem designed to help you operate, maintain, and grow with Videray systems.
The Help Center (support.videray.com) is now your single destination to:
Empower operators with real-world training and certification
Access documentation instantly while in the field
Resolve technical issues faster with direct support
Keep your systems protected with easy warranty registration
💻📱Optimized for desktops/laptops, tablets, and phones—so you can access resources anywhere, anytime.
Here’s what you’ll find in the Help Center:
🔧 Customer Service – Submit a ticket, access our 24/7 support line, or connect directly with Videray’s technical team for repairs, RMAs, and troubleshooting. Faster response and resolution starts here.
📚 Knowledge Base – Step-by-step guides, how-to articles, and technical documentation for all Videray devices and accessories. Keep your team up to date and equipped with the latest resources. Note: Access to the Knowledge Base requires registration through a simple request form to ensure secure distribution of technical materials.
🎯 Operator Training – Practical training programs to ensure operators are fully prepared to deploy handheld X-ray imagers safely and effectively in the field.
🎓 Videray Academy [Coming Soon] – Take advantage of on-demand courses and certifications for PX Series, PXT, MTP+, and more—accessible knowledge to enhance your team’s expertise and readiness.
📞 Warranty – Register your products for warranty coverage, access product updates, and streamline your support process—so your systems are always covered.
We’re committed to ensuring our partners and operators have the tools, knowledge, and support to maximize success with Videray systems. If you have any questions, please don’t hesitate to reach out to our team.
